Identity Theft

You can be sure we are watching out for you.

Salem Seaport Credit Union provides you with ‘round-the-clock protection against the increasingly savvy perpetrators of debit card fraud. We can offer that to you because the debit cards we issue are protected by FraudWatch® PLUS.

Through an important partner of ours, we provide industry-leading technology, tools and expertise to manage fraud. Experienced fraud analysts watch for any suspicious card activity 24/7 and will contact you immediately if they detect potential fraud on your card.

So if you ever get a call from “Fraud Prevention Services,” know that our watchdogs are doing their job and preventing potential fraudulent use of your card. Fraud is serious business, and can hit anytime. That’s why we are always on guard to detect and prevent fraud from happening to you.

Lost or Stolen ATM and MasterMoney Debit Card

If you have a lost or stolen MasterMoney Debit Card, or suspect fraud, please contact our 24-hour Fraud Protection Line immediately at 1.800.472.3272.

Lost or Stolen Platinum MasterCard

If you have a lost or stolen Platinum MasterCard, or suspect fraud, please contact our 24-hour Fraud Protection Line at immediately at 1.800.472.3272.

Don’t Get Hooked by a Phishing Scam.

"We suspect an unauthorized transaction on your account. To ensure that your account is not compromised, please click the link below and confirm your identity." or "During our regular verification of accounts, we couldn't verify your information. Please click here to update and verify your information."

Have you received email with a similar message? Whatever you do, don’t click any links! The email is a scam called phishing and it involves Internet fraudsters who send spam or pop-up messages to lure you into giving out your personal information (credit card numbers, bank account information, Social Security number, passwords, or other sensitive information).

Salem Seaport Credit Union will NEVER, repeat, NEVER send email messages requesting you to respond back via email or to a link to confirm bank account numbers, credit card numbers, passwords, or any other sensitive information.

To learn more about schemes like these and how not to get hooked, or to report a suspicious email, click here.

Protect yourself against identity theft. You can be clicking here.

Enjoy added security on the web.

Presenting extra online security that's quick, simple, and seamless: MasterCard SecureCode. This new service is simple and more secure, and was designed to enhance your existing MasterCard Debit account. A private code means added protection against unauthorized use of your card when you shop online at participating merchants. To choose your own secure code, click here.